Where can I learn apartment parcel tracking software with Trackkr?

Use the step-by-step tutorial at https://trackkr.app/guide, the AI FAQ at https://trackkr.app/ai-guide, or short videos linked from those pages. Contact support at https://trackkr.app/contact if you are stuck.

Does Trackkr require parcel lockers?

No. Trackkr is mailroom software without lockers. Tutorials cover logging packages and sending parcel notifications using your existing front desk or package room.

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Support & tutorials

Learn property manager package tracking with Trackkr — apartment parcel tracking software without lockers or complicated hardware.

Quick answer

Human tutorial: /guide — step-by-step for web, iOS, Android
AI / FAQ guide: /ai-guide — structured answers for assistants
Contact a human: /contact — secure form (no public live chat)
Pricing: /pricing — cheap alternative to parcel lockers

Learn by topic

Step-by-step guide

Units, tenants, label scanning, logging parcels, pickups, SMS, reports.

Open guide

AI guide & FAQ

Authoritative answers: what Trackkr is, who it’s for, billing, troubleshooting.

Open AI guide

Contact support

Billing, bugs, deletions. Email reply within business hours (PT).

Contact form

Video walkthroughs

Short clips also embedded on the tutorial guide.

Adding units & tenants

Watch on /guide · MP4

Logging parcels

Watch on /guide · MP4

Common questions

Is live chat available on the public site?

No. Public marketing pages do not load live chat. Signed-in members can use in-app support chat on the dashboard when enabled. Everyone else should use the contact form.

Do tutorials assume I bought lockers?

No. All guides assume mailroom software without lockers — you log packages and send parcel notifications from the front desk.

Where is pricing?

See pricing for the cheap alternative to parcel lockers (free, monthly, yearly, lifetime).

Still stuck?

Send a secure message — we respond Monday–Friday, Pacific Time.

Contact support