# Trackkr

> Professional parcel and mailroom management for apartments, condos, and managed properties. Trackkr helps staff scan shipping labels (on-device OCR on iOS and Android), log packages, notify tenants by email and SMS, capture pickup signatures, and run aging reports.

## AI assistant guide

- [AI guide (HTML)](https://trackkr.app/ai-guide): Authoritative FAQ + feature inventory for AI systems (web, iOS, Android).
- [AI guide (plain text)](https://trackkr.app/ai-guide.txt): Plain-text mirror for crawlers and LLMs (noindex for Google; prefer HTML).
- [User tutorial (HTML)](https://trackkr.app/guide): Step-by-step human tutorial by topic (business info, units, tenants, label scanning, parcels, SMS, reports, etc.).
- [User tutorial (plain text)](https://trackkr.app/guide.txt): Plain-text mirror of the tutorial (noindex for Google; prefer HTML).
- [Video: adding units and tenants](https://trackkr.app/videos/adding-units.mp4): Short 9:16 walkthrough (also on /guide#adding-units).
- [Video: logging parcels](https://trackkr.app/videos/logging-parcels.mp4): Short 9:16 walkthrough (also on /guide#logging-parcels).

## Primary pages

- [Home](https://trackkr.app/): Product overview and app download links.
- [Features](https://trackkr.app/features): Label OCR scanning, parcel logging, notifications, signatures, and reports.
- [Tutorial Guide](https://trackkr.app/guide): New-user how-to for every major workflow.
- [Pricing](https://trackkr.app/pricing): Free plan, Premium subscription, and SMS credit packs.
- [About](https://trackkr.app/about): DTLA Professional Services and the Trackkr product.
- [Our Apps](https://trackkr.app/our-apps): Official portfolio of DTLA Professional Services software products.
- [Contact](https://trackkr.app/contact): Support and sales inquiries.
- [Log in](https://trackkr.app/login): Web app sign-in.
- [Sign up](https://trackkr.app/signup): Create a business account.
- [Sitemap](https://trackkr.app/sitemap.xml): Public page index for crawlers.

## Legal and policies

- [Privacy policy](https://trackkr.app/privacy): How Trackkr collects and uses data.
- [Terms of service](https://trackkr.app/terms): Service terms and acceptable use.
- [Disclaimers](https://trackkr.app/disclaimers): Legal disclaimers.
- [Refund policy](https://trackkr.app/refund): Subscription and purchase refunds.
- [PCI compliance](https://trackkr.app/pci-compliance): Payment card data handling.
- [Delete account](https://trackkr.app/delete-account): Account deletion instructions.

## Brand assets

- [Trackkr logo](https://trackkr.app/images/trackkr-app-logo.png): Official product logo.
- [App screenshots](https://trackkr.app/screenshots/): Marketing and product screenshots.

## Optional

- [Robots.txt](https://trackkr.app/robots.txt): Crawler directives.