Everything you need to manage the mailroom.
Trackkr.app eliminates lost packages, angry tenants, and cluttered front desks by automating the entire delivery lifecycle.
Lightning Fast Logging
Don't keep delivery drivers waiting. Our optimized dashboard allows your front desk staff to log incoming parcels in seconds.
- Clean, clutter-free user interface
- Predictive tenant search
- Assign to specific holding buckets or shelves
Automated Tenant Alerts
The moment a parcel is logged, Trackkr does the heavy lifting. Tenants are instantly notified that their delivery is ready for pickup.
- Unlimited Email notifications
- Instant SMS Text messages
- Customizable notification templates
Digital Signature Capture
Protect your building from liability and "lost package" claims. Require a digital signature from tenants before handing over their items.
- Sign directly on a tablet, phone, or laptop
- Date and time-stamped proof of pickup
- Historical digital receipt logs
Aging Parcel Reports
Keep your mailroom clear of abandoned boxes. Trackkr automatically flags parcels that have been sitting uncollected for too long.
- Visual aging dashboard (15, 30, 60+ days)
- One-click reminder notifications
- Return-to-sender tracking
Seamless Unit Management
Manage your entire building roster in one place. Easily add, edit, or suspend tenants as they move in and out of the property.
- Bulk import capabilities
- Support for multiple tenants per unit
- Secure, cloud-backed directory
Cross-Platform Access
Your data syncs in real-time across all your devices. Manage the mailroom from the front desk computer, or scan packages on the go with your smartphone.
- Secure web application
- Native iOS application (App Store)
- Native Android application (Google Play)
