Everything you need to manage the mailroom.
Trackkr.app eliminates lost packages, angry tenants, and cluttered front desks. Scan shipping labels on iPhone and Android, log parcels in seconds, and notify tenants automatically.
Lightning Fast Logging
Don't keep delivery drivers waiting. Your front desk can scan a shipping label on a phone or search the directory and log incoming parcels in seconds.
- Clean, clutter-free user interface
- Predictive tenant search
- Assign to specific holding buckets or shelves
On-Device Label Scanning
On iPhone and Android, align a shipping label or envelope in the camera frame and tap Scan Label. Optical character recognition runs on the device and Trackkr matches unit numbers and tenant names from your roster. This is text recognition only—not barcode scanning.
- High-resolution photo attached to the tenant’s delivery email
- If the label is unclear, search the directory or log as Unknown / Action required
- Available in the iOS and Android apps (not on the web app)
Automated Tenant Alerts
The moment a parcel is logged, Trackkr does the heavy lifting. Tenants are instantly notified that their delivery is ready for pickup.
- Unlimited Email notifications
- Instant SMS Text messages
- Customizable notification templates
Digital Signature Capture
Protect your building from liability and "lost package" claims. Require a digital signature from tenants before handing over their items.
- Sign directly on a tablet, phone, or laptop
- Date and time-stamped proof of pickup
- Historical digital receipt logs
Aging Parcel Reports
Keep your mailroom clear of abandoned boxes. Trackkr automatically flags parcels that have been sitting uncollected for too long.
- Visual aging dashboard (15, 30, 60+ days)
- One-click reminder notifications
- Return-to-sender tracking
Seamless Unit Management
Manage your entire building roster in one place. Easily add, edit, or suspend tenants as they move in and out of the property.
- Bulk import capabilities
- Support for multiple tenants per unit
- Secure, cloud-backed directory
Cross-Platform Access
Your data syncs in real-time across all your devices. Manage the mailroom from the front desk computer, or scan shipping labels on the go with your smartphone.
- Secure web application
- Native iOS application (App Store)
- Native Android application (Google Play)
